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Advocacy Process

Our Advocacy Process
Step 01

Contact DACSSA

Call DACSSA (08) 7122 6030 or email DACSSA

Step 02


We hear about the issues you're experiencing and may add you to our waiting list. The Client Services Coordinator (CSC) will assess your request for assistance.

Step 03

Model of Advocacy

The CSC will assess what model of advocacy will best suit your needs. You can voice your wishes about this too.

Step 04

Advocacy Delivered

After the waiting period has passed, your matter will be allocated to an Advocate or NDIS Appeals Officer. They will contact you and work with you to resolve your matter.

Step 05

Closure of Matter

After the issue is resolved, or if it can't be resolved, the mater will be closed.

Step 06

Feedback Opportunity

We want to know how you found working with our Team. Your honest feedback helps us to know what we are doing well or could do differently.