Our Advocacy Process
We hear about the issues you're experiencing and may add you to our waiting list. The Client Services Coordinator (CSC) will assess your request for assistance.
Model of Advocacy
The CSC will assess what model of advocacy will best suit your needs. You can voice your wishes about this too.
After the waiting period has passed, your matter will be allocated to an Advocate or NDIS Appeals Officer. They will contact you and work with you to resolve your matter.
Closure of Matter
After the issue is resolved, or if it can't be resolved, the mater will be closed.
We want to know how you found working with our Team. Your honest feedback helps us to know what we are doing well or could do differently.