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Diverse Cultures and Languages

People from culturally diverse backgrounds who live with a disability face some additional challenges that can make it more difficult to access the supports they need. DACSSA can help to break down some barriers created by diversity of culture and language to support people with disability, their family and carers.

HOW DACSSA CAN HELP

We have access to helpful supports, services and tools that assist us to meet the needs of people with disability from diverse backgrounds:

  • Translating and Interpreting Services
  • Technology
  • Support People
  • Collaboration & Partnership with other organisations
  • Cultural Awareness Training
  • Diversity and Lived Experience in the DACSSA team

All advocacy services that DACSSA provides to people with disability are free, including the helpful supports, services and tools listed above.

DACSSA Provides three models of Advocacy based on your needs and circumstances:

Self-Advocacy

Self-Advocacy happens when a DACSSA Advocate or NDIS Appeals Officer meets with you for a 1-hour consultation. During this consultation the advocate will hear about the issues you’re experiencing, provide you with information about your rights and help you to plan a way forward in order to achieve your goal outcome.

Refer to some of our case studies:

Individual Advocacy

Individual advocacy happens when a DACSSA Advocate or NDIS Appeals Officer is allocated to you, usually after a prescribed waiting period. This person will hear about the issues you’re experiencing, help you to plan for a way forward and support you to ensure your voice is heard in order to resolve your issue.

Refer to some of our case studies:

Systemic Advocacy

DACSSA may notice that the issues you’re experiencing are happening to other people on a larger scale in the community, or reflect a flawed system. This is when systemic advocacy happens in order to counter oppressive systems and build community capacity. DACSSA does this through social policy consultation and inter-professional collaboration with Government and non-Government organisations.

Refer to some of our case studies:

 

REQUEST ADVOCACY OR MAKE A REFERRAL

You can call, email or use our online form to contact us. If you would prefer to speak to us in your own language telephone us and:

  • leave your name;
  • the language you speak;
  • and your telephone number.

We will contact you through a telephone interpreter service.

Online Form

 

If you are contacting DACSSA on behalf of another person, DACSSA will need to understand that you have consent to act on behalf of this person before progressing (e.g. Parent, Legal Guardian, or through written authority). To find out more about consent, or to download a consent form, please visit our consent page. We can explain this through a translator in your preferred language.

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