Disability Advocacy and Complaints Service of South Australia Inc (DACSSA) is a free, independent information and support organisation servicing regional/country South Australia and the Adelaide metropolitan area . We are a not-for-profit organisation that is funded by the Australian Federal Government to assist people who live with disability, their family and carers, to source information and work through specific challenges in their life associated with their disability.
We are able to provide information to assist people in making informed decisions. We work together with clients to resolve their issues either on the phone or in person. We are able to attend meetings and hearings with our clients when they feel they would like support.
There are some matters that DACSSA cannot assist with, however we will always take time to hear about issues you are experiencing and connect you with an appropriate referral service who may be better positioned to meet your needs. DACSSA is not a legal service and we are not able to give legal advice.
We assist in areas such as:
- NDIS Appeals
- Discrimination & Human Rights
- Equal Opportunity
- Housing & Homelessness
- Complaints about Disability Services
- Mental Illness
- SACAT Orders
In addition to assisting individuals, DACSSA also works to identify and address systemic challenges. When an issue affects many people, we may be able to assist to affect change on a larger scale, to improve the lives of the greater disability community.
Many of our team have lived experience of disability. We are passionate about promoting the wellbeing of the disability community, assisting people to build their individual strengths.